How does it work
Why choose us?
Family owned and operated
Our family is involved in the everyday operation to ensure that we provide the most quality work with excellent customer service.
Plant on premises
We do not outsource your garments to any wholesalers. We process all work on our premises, which ensures quality and reliability.
Expert in logistics
We are one of the very first to offer on-demand pickup and delivery service in Chicagoland. Let's say; we had lots of practice to get the logistics right!
You pay what our walk-in customers pay, and delivery is free for an order of $25 or more.
Frequently asked questions
You'll now be able to request a pick-up. You'll also receive our VIP laundry bag with your returning order.
Yes. Leave your laundry out on any of your delivery days (pick-up requested is not needed). The monthly bill must be $50 or more. Please contact us at 773-VALET-43 if you would like to set up your account as weekly.
The price for cleaning is what we charge at our store, and pick-up and delivery is free for an order of $25 or more (otherwise, $5 charge will apply).
Either Monday/Thursday or Tuesday/Friday, depending on your service location. If you are unsure of your delivery days, call us at 773-825-3843 for assistance.
Turnaround time varies by service location. The typical turnaround time is three days.
Our goal is to provide the best quality work and to make it as affordable as possible. Same or next delivery service will prevent us from achieving that goal.
We safely keep customers' credit card information on file and automatically charge it when the order is delivered—keeping our service safe and contactless.
Yes, you can cancel using Valetcleaning App or by phone at 773-825-3843 (773-VALET-43)
We want each customer to be delighted with every order placed and received. If you're not completely satisfied with a garment finish, online account optimization, order request, or delivery, please let us know immediately. We will work for your satisfaction.